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Privacy Policy

Please read our privacy policy to understand how we collect, use, and protect your data.

1. Information We Collect

At Zarch Technologies, we collect the following types of information to provide and improve our services:

  • Personal information (name, email address, phone number) when you register for our services
  • Usage data and analytics when you interact with our platforms
  • Technical information including IP address, browser type, and device information
  • Content you upload, share, or create while using our services
  • 2. How We Use Your Information

    We use the collected information for various purposes including:

  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Providing customer support and responding to your inquiries
  • Improving our products and services through data analysis
  • Monitoring the usage of our services
  • Detecting, preventing, and addressing technical issues
  • 3. Data Security

  • The security of your data is important to us. We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
  • 4. Cookies and Tracking

  • We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • 5. Third-Party Service Providers

  • We may employ third-party companies and individuals for the following reasons:
  • To facilitate our services
  • To provide services on our behalf
  • To perform service-related tasks
  • To assist us in analyzing how our services are used
  • These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • 6. Your Data Rights

  • Depending on your location, you may have certain rights regarding your personal information, including:
  • The right to access and receive a copy of your personal data
  • The right to rectify or update your personal data
  • The right to erase your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing of your personal data
  • 7. Children's Privacy

  • Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
  • 8. Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
  • 9. International Data Transfers

  • Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Zambia and choose to provide information to us, please note that we transfer the data to Zambia and process it there.
  • 10. Contact Us

  • If you have any questions about this Privacy Policy or our data practices, please contact us:
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    Phone

    +260 777-094-969